Shipping policy

At SURRICA, we aim to make your shopping experience simple and convenient from checkout to delivery.

Order Processing

Orders are prepared and processed after payment has been successfully received. Processing may vary depending on product availability and order volume.

Shipping

Once your order has been prepared, it is handed over to the appropriate shipping service for delivery. Shipping availability and delivery conditions may vary depending on the destination.

Order Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Delivery Address

Please make sure your shipping information is accurate and complete when placing your order. SURRICA cannot be responsible for delays or delivery issues caused by incorrect or incomplete address information.

Delays

Occasional delays may occur due to circumstances outside our control, including carrier disruptions, weather, holidays, customs procedures, or other unforeseen events.